Retirement planning is too important to rely on generic answers. While tools like ChatGPT are growing in popularity, they provide guidance – not regulated, personalised advice, tailored to your circumstances.
Recent findings highlight a rising trend of people turning to AI for financial decisions, despite concerns around accuracy and suitability. When recently writing about the use of AI tools, the Financial Conduct Authority (FCA) cautioned that AI can sometimes provide information that’s simply incorrect – known as ‘hallucinations’ – which happens when AI misinterprets information or fills in gaps with plausible-sounding content that isn’t true. Because AI tends to sound confident regardless, this can make inaccurate answers seem genuine, and its training data isn’t always current.
The FCA also reminds consumers that it doesn’t regulate advice provided by general-purpose AI tools, meaning users of such tools won’t be eligible for protections from the FSCS or FOS.
AI can help explain concepts, but it doesn’t understand your full financial picture, long-term goals or attitude to risk. That’s where professional advice matters, giving you confidence that decisions are based on your unique circumstances.
Source: PensionBee 2026
Important Information: Past performance may not be repeated in future. Future returns cannot be guaranteed. For ISAs, investors do not pay any personal tax on income or gains but ISAs do pay unrecoverable tax on income from stocks and shares received by the ISA manager. Tax treatment varies according to individual circumstances and is subject to change. The value of pensions and investments and the income they produce can fall as well as rise. You may get back less than you invested. It is important to take professional advice before making any decision relating to your personal finances. Information within this document is based on our current understanding and can be subject to change without notice and the accuracy and completeness of the information cannot be guaranteed. It does not provide individual tailored investment advice and is for guidance only. Some rules may vary in different parts of the UK. Source: Quilter Financial Limited and Quilter Financial Services Limited, April 2026.